Nozawa Dream Lodgings is a participant of the Japanese Government initiative named “Go To Campaign”, which provides a subsidy to domestic travellers paid by the Government.

The Japanese Government requires all participating accommodations to strictly enforce the following conditions:

• At check-in, appropriate measures must be taken to prevent infection, such as:
  • Avoiding face-to-face contact as much as possible
  • Taking the temperature of each Guest
  • Verify the identity of all Guests
• Guests who do not feel well (for instance they have a fever or a cold):
  • Must check their physical condition (for instance measuring their temperature)
  • Must take appropriate measures by seeking instructions from the nearest health centre, clinic, hospital, counselling centre, etc. (including during weekends)
• Regarding the use of shared facilities such as bathrooms, shower rooms, eating & drinking facilities, etc. the Accommodation is required to set restrictions on the number of people allowed at any point in time in such facilities. The Accommodation is required to implement thoroughly measures against the three dangerous conditions identified by the Government (3 C’s):
  • Closed space with poor ventilation
  • Crowded places where many people gather
  • People having close Conversations in indoor area without proper distancing
• In the buffet system, meals have to be served in an appropriate way, such as providing meals individually, or portions being served by Staff, or preparing tongs and chopsticks for individual customers to avoid sharing, and separating seats from each other. The Accommodation is required to implement thoroughly measures against the 3 C’s
• The Accommodation is required to thoroughly disinfect and ventilate common spaces such as Guest rooms and elevators.
• The Accommodation is required to announce to the Guests the thorough implementation of these conditions, for example displaying them at the Front Desk or on the Accommodation’s website
• The Accommodation must make sure that Guests are aware of the rules they must comply with, when making a reservation or when checking in.

We appreciate your understanding and cooperation in the “Go To Campaign” participation conditions.

Nozawa Dream Lodgings has implemented the following measures to prevent the spreading of Covid-19: 

• Alcohol dispensers have been allocated to different areas of the lodge and its entrances.
• Two floor mats with disinfectant have been placed at the entrance of our lodge.
• All areas are ventilated during the day, mostly while our Guests are enjoying the ski slopes of Nozawa.
• Besides regular cleaning, daily disinfection with alcohol of all surfaces is conducted.
• Online check-in: upon arrival, our Guests will be requested to complete the online form to avoid unnecessary object manipulation. Please, have at hand the names, contact phones, and e-mails of all members of your booking.
• Temperature check upon arrival. All Guests must comply as required by the Japanese Government.
• Slippers will be identified per room to avoid mixing them up with Guests outside the booking group.
• For the buffet breakfast, disposable rubber gloves are distributed for personal use. The use of a mask is mandatory in the dining room while not eating or drinking.
• To adjust to social distancing requirements, the number of tables available in the dining room has been reduced, and breakfast will be offered in three shifts. We kindly ask our Guests to make their breakfast shift reservation at the reception and be punctual on their shift.
• To adjust to social distancing requirements, the use of showers and Japanese hot baths is limited to up to two Guests at the same time (unless travelling in the same group). As there is no mandatory schedule of use, we recommend 20-30 minutes of use to be considered towards other Guests that might want to make use of this service.
• Shared Guests’ fridge service at the lounge has been suspended to avoid handling of items by many people. Guests wishing to keep something fresh can contact our Staff, who will be very happy to help.
• Tea and coffee services now will be provided with all disposable items to avoid handling of items by many people.
• Onsen bathing baskets will be separated into “Ready to go” and “Return” so they can be properly sanitized by our Staff before the next use.

We kindly remind our Guests of the following rules and advices:

• Use of a mask is mandatory in all common areas.
• Guests with any symptom compatible with Covid-19, or feeling unwell, must report to our Staff immediately.
• Washing hands frequently and make regular use of our alcohol dispensers.